Frequently Asked Questions

Questions? You are in the right place.

Orders & Shipping

How can I check my order status?

You will receive a shipping confirmation email with available tracking information once your order ships. If you need help before then, contact Order and Delivery Support.

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When will my order be processed and shipped?

Afuna Aromatics prepares each order through a small-batch, made-to-order process. Please allow up to 5–8 business days for processing before your package is transferred to the carrier, plus an additional 5–8 business days of ground transit. During a clearly announced limited ordering window, processing may begin once that window closes. See the full Shipping policy for details.

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Can I change or cancel my order?

You may request a cancellation before fulfillment begins. A cancellation is complete only after Afuna Aromatics confirms it, and once fulfillment begins the order can no longer be canceled unless Afuna Aromatics approves an exception. Contact Order and Delivery Support as soon as possible.

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What should I do if I entered the wrong shipping address?

Contact Order and Delivery Support as soon as possible. An address change cannot be guaranteed once an order enters fulfillment or is transferred to the carrier.

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What should I do if tracking shows a delay, or my package appears lost?

Contact Order and Delivery Support with your order number. We may ask you to confirm the shipping address, check with household members or neighbors, or allow time for a carrier investigation.

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How will Mood Mists be shipped?

Mood Mists that contain alcohol ship by ground. Ground transport may add transit time. Available methods, rates, and estimates appear at checkout.

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Returns, Exchanges & Refunds

What is the return or exchange policy?

All Afuna Aromatics products are final sale after fulfillment begins; we do not accept physical returns or exchanges for a change of mind, fragrance preference, choosing the wrong blend, format, or size, or subjective dissatisfaction when the correct product arrived safely and as described. See the full Refund policy.

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What should I do if my order arrives damaged, defective, incorrect, or missing an item?

Contact Order and Delivery Support within seven calendar days of delivery with your order number, a brief description of the concern, and clear photographs of the product, its packaging, and the shipping label when relevant. Please retain the product and all packaging until the review is complete, and do not ship anything back unless Afuna Aromatics specifically requests it.

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What happens after I report a verified order problem?

Afuna Aromatics reviews each order concern individually. For a verified damaged, leaking, defective, missing, incorrect, lost, or undelivered order, the resolution may include a replacement (subject to limited-batch availability), a refund to your original payment method, store credit, or another appropriate resolution based on the circumstances.

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Product Use & Care

What is the difference between the Mood Mist and the Body Oil?

The Mood Mist sets the atmosphere. The Body Oil brings the ritual to the skin. Each format is sold separately, and you may use one on its own or pair both in the same ritual.

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How do I use an Afuna Aromatics Mood Mist?

Shake only when the label directs. Mist into the air around you from a comfortable distance, avoid the face and eyes, and follow the product directions.

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Can I use the Mood Mist on linens and fabrics?

Use the Mood Mist only on linens or fabrics permitted by the product directions. Test a small hidden area first, avoid delicate or finished surfaces, and allow the fabric to dry fully.

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Can I use the Mood Mist on my skin?

Use the Mood Mist for the air and approved linens. For skin, choose the Body Oil and follow the label directions.

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How do I use an Afuna Aromatics Body Oil?

Apply a small amount to clean, intact skin and massage gently. Follow the label directions, patch test before first use, and avoid the eyes and other sensitive areas.

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Can I use the matching Mood Mist and Body Oil together?

Yes. Mist the room first to set the atmosphere, then apply the matching Body Oil to bring the ritual to the skin. Each format may also be used on its own.

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How often can I use an Afuna Aromatics product?

Use the products when they serve the moment. Begin with a small amount, follow the label directions, and give yourself time to notice the fragrance experience before adding more.

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Are essential oils safe for everyone?

Essential oils are concentrated plant aromatics and should be used thoughtfully. Review the product directions and ingredients, keep products away from the eyes and out of reach of children, and ask a qualified health professional when personal circumstances require guidance.

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What should I consider if I am pregnant, nursing, taking medication, or managing a health condition?

Speak with a qualified health professional before use if you are pregnant, nursing, taking medication, managing a health condition, or uncertain whether a product is appropriate for you.

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Can I use Afuna Aromatics products around pets?

Use aromatherapy products around pets with care. Keep products out of reach, avoid direct exposure, provide ventilation, and consult a veterinarian when you are uncertain about a particular animal or ingredient.

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Can children or teens use Afuna Aromatics products?

Use around children and teens with adult guidance and according to the product directions. Keep products out of reach, use a small amount, and seek qualified guidance when sensitivities or health concerns are present.

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What should I do if I have skin or fragrance sensitivities?

Review the ingredient information before use. For Body Oils, patch test a small area first. For Mood Mists, begin with minimal use in a ventilated space. Discontinue use if irritation or discomfort occurs.

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Are Afuna Aromatics products intended to treat a medical condition?

Afuna Aromatics products are created for sensory ritual, fragrance, and personal care. They do not diagnose, treat, cure, or prevent disease and do not replace medical care.

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Where can I find the product ingredients?

Featured botanicals appear on the website. Detailed customer-facing ingredient information is provided with the product through its label and accompanying product handout. If you have a known ingredient, skin, or fragrance sensitivity, contact Afuna Aromatics before ordering.

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How should I store my Afuna Aromatics products?

Store products in a cool, dry place away from direct sunlight and heat. Keep them closed when not in use and out of reach of children and pets.

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Why might the fragrance change slightly over time or between batches?

Natural aromatic materials can develop slightly over time and may vary from batch to batch. Proper storage helps protect the fragrance experience.

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Are Afuna Aromatics products made in limited batches?

Afuna Aromatics opens ordering in controlled batches. Availability may pause when the batch quantity is reached or the order window closes, then reopen for a future batch.

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Contact & Support

How do I contact Afuna Aromatics?

Visit the Connect page and choose the route that matches your need — Order and Delivery Support for an order issue, or Ask a Product Question for guidance on a product or ritual.

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What information should I provide about an order issue?

Include your order number, a brief description of the concern, and clear photographs of the product and packaging when relevant. This helps Afuna Aromatics review and resolve your request as quickly as possible.

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Where can I share feedback?

Use the Connect page to share feedback about your product, ritual, or website experience.

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How can I hear about new releases and special offers?

Enter the Inner Circle for founder letters, early access, and guidance along the way.

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Still need help?

Contact Afuna Aromatics for help with your order or product question.

Contact Afuna Aromatics

Product Questions by Blend

The product-specific questions from each Sisterhood blend page, gathered here by format and blend.

Mood Mists
Crown of Clarity Mood Mist
How do I use Crown of Clarity Mood Mist?

Shake gently, then mist into the air or lightly over linens. Begin with a light mist and add more as desired.

Can I use Crown of Clarity on bedding and other fabrics?

Yes. Test delicate fabrics in an inconspicuous area first and allow the mist to dry.

How many sprays should I use?

Begin with a light mist and adjust to the size of the space and your fragrance preference.

How long will the fragrance last?

The fragrance experience varies with room size, ventilation, fabric, temperature, and the amount used. Afuna Aromatics does not promise a fixed fragrance duration.

What should I know before using it around children or pets?

Use lightly in a well-ventilated area. Avoid contact with eyes and direct skin application. Keep away from heat and open flame. Keep out of reach of children and pets.

How should I store my Mood Mist?

Store the bottle tightly closed and upright in a cool, dry place away from direct sunlight, heat, and flame. Keep it out of reach of children and pets.

Release Mood Mist
How do I use Release Mood Mist?

Shake gently, then mist into the air or lightly over linens. Begin with a light mist and add more as desired.

Can I use Release on bedding and other fabrics?

Yes. Test delicate fabrics in an inconspicuous area first and allow the mist to dry.

How many sprays should I use?

Begin with a light mist and adjust to the size of the space and your fragrance preference.

How long will the fragrance last?

The fragrance experience varies with room size, ventilation, fabric, temperature, and the amount used. Afuna Aromatics does not promise a fixed fragrance duration.

What should I know before using it around children or pets?

Use lightly in a well-ventilated area. Avoid contact with eyes and direct skin application. Keep away from heat and open flame. Keep out of reach of children and pets.

How should I store my Mood Mist?

Store the bottle tightly closed and upright in a cool, dry place away from direct sunlight, heat, and flame. Keep it out of reach of children and pets.

Sacred Balance Mood Mist
How do I use Sacred Balance Mood Mist?

Shake gently, then mist into the air or lightly over linens. Begin with a light mist and add more as desired.

Can I use Sacred Balance on bedding and other fabrics?

Yes. Test delicate fabrics in an inconspicuous area first and allow the mist to dry.

How many sprays should I use?

Begin with a light mist and adjust to the size of the space and your fragrance preference.

How long will the fragrance last?

The fragrance experience varies with room size, ventilation, fabric, temperature, and the amount used. Afuna Aromatics does not promise a fixed fragrance duration.

What should I know before using it around children or pets?

Use lightly in a well-ventilated area. Avoid contact with eyes and direct skin application. Keep away from heat and open flame. Keep out of reach of children and pets.

How should I store my Mood Mist?

Store the bottle tightly closed and upright in a cool, dry place away from direct sunlight, heat, and flame. Keep it out of reach of children and pets.

Rise & Reign Mood Mist
How do I use Rise & Reign Mood Mist?

Shake gently, then mist into the air or lightly over linens. Begin with a light mist and add more as desired.

Can I use Rise & Reign on bedding and other fabrics?

Yes. Test delicate fabrics in an inconspicuous area first and allow the mist to dry.

How many sprays should I use?

Begin with a light mist and adjust to the size of the space and your fragrance preference.

How long will the fragrance last?

The fragrance experience varies with room size, ventilation, fabric, temperature, and the amount used. Afuna Aromatics does not promise a fixed fragrance duration.

What should I know before using it around children or pets?

Use lightly in a well-ventilated area. Avoid contact with eyes and direct skin application. Keep away from heat and open flame. Keep out of reach of children and pets.

How should I store my Mood Mist?

Store the bottle tightly closed and upright in a cool, dry place away from direct sunlight, heat, and flame. Keep it out of reach of children and pets.

Sovereign Mood Mist
How do I use Sovereign Mood Mist?

Shake gently, then mist into the air or lightly over linens. Begin with a light mist and add more as desired.

Can I use Sovereign on bedding and other fabrics?

Yes. Test delicate fabrics in an inconspicuous area first and allow the mist to dry.

How many sprays should I use?

Begin with a light mist and adjust to the size of the space and your fragrance preference.

How long will the fragrance last?

The fragrance experience varies with room size, ventilation, fabric, temperature, and the amount used. Afuna Aromatics does not promise a fixed fragrance duration.

What should I know before using it around children or pets?

Use lightly in a well-ventilated area. Avoid contact with eyes and direct skin application. Keep away from heat and open flame. Keep out of reach of children and pets.

How should I store my Mood Mist?

Store the bottle tightly closed and upright in a cool, dry place away from direct sunlight, heat, and flame. Keep it out of reach of children and pets.

Evening Reign Mood Mist
How do I use Evening Reign Mood Mist?

Shake gently, then mist into the air or lightly over linens. Begin with a light mist and add more as desired.

Can I use Evening Reign on bedding and other fabrics?

Yes. Test delicate fabrics in an inconspicuous area first and allow the mist to dry.

How many sprays should I use?

Begin with a light mist and adjust to the size of the space and your fragrance preference.

How long will the fragrance last?

The fragrance experience varies with room size, ventilation, fabric, temperature, and the amount used. Afuna Aromatics does not promise a fixed fragrance duration.

What should I know before using it around children or pets?

Use lightly in a well-ventilated area. Avoid contact with eyes and direct skin application. Keep away from heat and open flame. Keep out of reach of children and pets.

How should I store my Mood Mist?

Store the bottle tightly closed and upright in a cool, dry place away from direct sunlight, heat, and flame. Keep it out of reach of children and pets.

Body Oils
Crown of Clarity Body Oil
How do I use Crown of Clarity Body Oil?

Apply a small amount to clean, dry or slightly damp skin and massage gently.

When might I reach for Crown of Clarity Body Oil?
  1. Crown of Clarity is intended for moments of transition, planning, reflection, or focused work when you want to begin with greater steadiness and intention.
How much Body Oil should I apply?

Begin with a small amount and add more as desired.

Will the Body Oil smell the same as the Mood Mist?

Both formats share the same underlying blend identity, but format and application can shape how the fragrance is experienced.

What should I know before using the Body Oil for the first time?

Patch test before first use and discontinue use if irritation occurs.

How should I store my Body Oil?

Store the bottle tightly closed and upright in a cool, dry place away from direct sunlight and heat. Keep it out of reach of children and pets.

Release Body Oil
How do I use Release Body Oil?

Apply a small amount to clean, dry or slightly damp skin and massage gently.

When might I reach for Release Body Oil?

Release is intended for evening transitions, closing the workday, or moments when you want to set something down and create a quieter personal ritual.

How much Body Oil should I apply?

Begin with a small amount and add more as desired.

Will the Body Oil smell the same as the Mood Mist?

Both formats share the same underlying blend identity, but format and application can shape how the fragrance is experienced.

What should I know before using the Body Oil for the first time?

Patch test before first use and discontinue use if irritation occurs.

How should I store my Body Oil?

Store the bottle tightly closed and upright in a cool, dry place away from direct sunlight and heat. Keep it out of reach of children and pets.

Sacred Balance Body Oil
How do I use Sacred Balance Body Oil?

Apply a small amount to clean, dry or slightly damp skin and massage gently.

When might I reach for Sacred Balance Body Oil?

Sacred Balance is intended for transitions, personal reset, or moments when you want to return your attention to harmony and center.

How much Body Oil should I apply?

Begin with a small amount and add more as desired.

Will the Body Oil smell the same as the Mood Mist?

Both formats share the same underlying blend identity, but format and application can shape how the fragrance is experienced.

What should I know before using the Body Oil for the first time?

Patch test before first use and discontinue use if irritation occurs.

How should I store my Body Oil?

Store the bottle tightly closed and upright in a cool, dry place away from direct sunlight and heat. Keep it out of reach of children and pets.

Rise & Reign Body Oil
How do I use Rise & Reign Body Oil?

Apply a small amount to clean, dry or slightly damp skin and massage gently.

When might I reach for Rise & Reign Body Oil?

Rise & Reign is intended for morning preparation, a fresh beginning, or moments when you want to choose the first purposeful movement of the day.

How much Body Oil should I apply?

Begin with a small amount and add more as desired.

Will the Body Oil smell the same as the Mood Mist?

Both formats share the same underlying blend identity, but format and application can shape how the fragrance is experienced.

What should I know before using the Body Oil for the first time?

Patch test before first use and discontinue use if irritation occurs.

How should I store my Body Oil?

Store the bottle tightly closed and upright in a cool, dry place away from direct sunlight and heat. Keep it out of reach of children and pets.

Sovereign Body Oil
How do I use Sovereign Body Oil?

Apply a small amount to clean, dry or slightly damp skin and massage gently.

When might I reach for Sovereign Body Oil?

Sovereign is intended for demanding conversations, important decisions, meaningful transitions, or moments when you want to move forward with composure and steady presence.

How much Body Oil should I apply?

Begin with a small amount and add more as desired.

Will the Body Oil smell the same as the Mood Mist?

Both formats share the same underlying blend identity, but format and application can shape how the fragrance is experienced.

What should I know before using the Body Oil for the first time?

Patch test before first use and discontinue use if irritation occurs.

How should I store my Body Oil?

Store the bottle tightly closed and upright in a cool, dry place away from direct sunlight and heat. Keep it out of reach of children and pets.

Evening Reign Body Oil
How do I use Evening Reign Body Oil?

Apply a small amount to clean, dry or slightly damp skin and massage gently.

When might I reach for Evening Reign Body Oil?

Evening Reign is intended for the transition after work, before dinner, or whenever you want to enter the evening with renewed presence rather than carrying the full day forward.

How much Body Oil should I apply?

Begin with a small amount and add more as desired.

Will the Body Oil smell the same as the Mood Mist?

Both formats share the same underlying blend identity, but format and application can shape how the fragrance is experienced.

What should I know before using the Body Oil for the first time?

Patch test before first use and discontinue use if irritation occurs.

How should I store my Body Oil?

Store the bottle tightly closed and upright in a cool, dry place away from direct sunlight and heat. Keep it out of reach of children and pets.