Shipping policy

Shipping Policy

Afuna Aromatics currently ships within the contiguous United States and the District of Columbia.

Processing

Afuna Aromatics prepares each order with care through a small-batch, made-to-order fulfillment process. Please allow up to 5-8 business days for processing before your package is transferred to the carrier.

During a clearly announced limited ordering window, the processing period may begin when that ordering window closes. Orders may be completed and shipped sooner when capacity allows.

Ground Shipping

All launch orders are shipped by ground service. Carrier transit generally takes an additional 5-8 business days after the package is accepted by the carrier.

Shipping charges are based on packed weight and are displayed at checkout.

Tracking

When your order ships, you will receive a shipping confirmation with available tracking information. Carrier scans and delivery estimates may take time to update after the package enters the shipping network.

Delivery Area

At launch, Afuna Aromatics ships to the contiguous 48 states and the District of Columbia.

Shipping is not currently available to Alaska, Hawaii, Puerto Rico, U.S. territories, APO, FPO, DPO, or international destinations.

Delivery Timing

Processing and transit estimates are provided as guidance. Weather, carrier disruptions, holidays, address issues, and other circumstances outside the control of Afuna Aromatics may affect delivery timing.

Shipping Address

Customers are responsible for entering a complete and accurate shipping address at checkout. If you notice an address error, contact Afuna Aromatics through the Contact page as soon as possible.

An address change cannot be guaranteed after an order enters fulfillment or is transferred to the carrier.

Lost, Delayed, or Damaged Packages

If tracking shows an unusual delay, a delivery problem, or visible package damage, contact Afuna Aromatics through the Contact page with your order number and the available details.

Please retain the original packaging and photograph visible damage when possible. Afuna Aromatics will review the information and help determine the appropriate next step under the current Refunds, Cancellations & Order Support policy and the carrier's process.